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IUP Journal of Organizational Behavior ; 22(1):5-27, 2023.
Article in English | ProQuest Central | ID: covidwho-2281707

ABSTRACT

Today, employee engagement has become a critical issue for every organization. Earlier, while organizations considered employees as a strategic tool, they are now believed to be strategic partners in a business. Employee engagement is connected with organizational outputs such as productivity, retention rate, creativity, customer satisfaction, and sustainability. This study focuses on the concept of employee engagement drivers that affect employee engagement at workplace, and the challenges faced by organizations and employees before and after the Covid-19 pandemic. An extensive literature review was done on such drivers, to find out whether there is some shift in the engagement drivers before and after the emergence of the pandemic and whether the shift is a slight or a major one. Fifty-one research publications on employee engagement, published in various journals between 1970 and 2022, were examined, and databases such as Web of Science, EBSCO, and ProQuest were used.

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